Refunds

You can get refunds on either bids you want to cancel or Space owners failing to display banner

Canceling a Bid

If you'd like to cancel a bid that you've placed, you can do so through the Auctions tab on either the billboard you're bidding on or the Active Bids tab on your Campaign's page.

caution

Canceling a bid will require an on-chain transaction

Refund for Failure to Display Ad

If you can prove that your ad was not successfully displayed during your timeslot, Speak to a team member in Discord about the situation.

If we are able to refund your USDC, there will be a small fee taken to discourage malicious advertisers from taking advantage of the system.

note

We're working on an automated refund solution. Check out our Litepaper for details on a decentralized validation